Cookie Policy
This policy explains what cookies are, how Conidelivery uses them across our website and Customer Portal, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit, such as your login state, preferences, and how you interact with different pages, which makes your next visit easier and the site more useful.
Conidelivery uses cookies across conidelivery.com and portal.conidelivery.com to operate our services, keep your account secure, and understand how our site is used.
How We Use Cookies
- Keeping you signed in to the Customer Portal between visits
- Remembering shipment details as you complete a booking
- Measuring site performance and identifying broken pages or slow load times
- Understanding which pages and services visitors find most useful
- Showing relevant content and, where enabled, delivery-related offers
Types of Cookies We Use
| Category | Purpose | Can be disabled? |
|---|---|---|
| Essential | Required for core functions like account login, session security, and shipment checkout. The site may not work correctly without these. | No |
| Performance | Collects anonymous data on page views and load times to help us improve site speed and reliability. | Yes |
| Functional | Remembers preferences such as saved addresses, delivery options, and display settings. | Yes |
| Marketing | Used to measure the effectiveness of campaigns and, where enabled, personalize offers. | Yes |
Third-Party Cookies
Some cookies on our site are placed by trusted third parties who help us run analytics, payments, and mapping features, such as:
- Analytics providers, to help us understand site usage patterns
- Payment processors, to securely handle checkout for shipments
- Mapping and address-lookup services, used during shipment booking
These providers may set their own cookies subject to their own privacy and cookie policies, which we encourage you to review.
Managing Your Preferences
You can control or disable non-essential cookies at any time through our cookie preference banner, or by adjusting your browser settings directly.
- Most browsers let you block or delete cookies via their privacy settings
- Disabling essential cookies may prevent booking or tracking a shipment
- Opting out of performance or marketing cookies does not affect your ability to use core delivery services
How Long Cookies Last
Session cookies are temporary and are deleted once you close your browser. Persistent cookies remain on your device for a set period — typically between 30 days and 24 months — or until you delete them manually, depending on their purpose.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about how we use cookies, reach out and our team will be glad to help.